Please read these Terms and Conditions ("Terms", "Terms and Conditions", "Agreement") carefully before using the website. beemaffiliates.com is operated by a payment processor Borseco Platform Limited, a company registered in the Republic of Cyprus, with its principal place of business at: Office 21, Loucaides Building, 1 Arch. Kyprianou & Ayiou Andreou Corner, Limassol, 3609 Cyprus; Registration number: HE410199 ("Company", "Website", "Casino", "us", "we", or "our"). All gambling services are licensed by Borse Platform B.V. (License No. CEG_IP/2020-0817), Address: Julianaplein 36, Curacao, Registration number 153924.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


(1) ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS OF SERVICE AND ALL OBLIGATIONS AND RULES THAT MAY BE INCLUDED WITHIN EACH GAME IN WHICH YOU PARTICIPATE ("Rules") (these Terms and Conditions of Service, the terms of any policy incorporated herein, and the Rules are collectively referred to as the "Terms") IN THEIR ENTIRETY;



If you don't wish to be bound by the Terms, do not click "I accept" and do not register with your Account. Declining to accept these Terms means you will be unable to participate in Games or use your account. Please, note that these Terms and Conditions constitute an agreement between you and the Company.


1.1 These Terms and Conditions may be modified and/or amended by the Casino at any time when such need occurs with or without prior notice. We will do our best to notify our players of any significant changes by email. However, we do recommend all players to revisit this page regularly and check for possible changes.

1.2 You fully understand and agree to be bound by the terms and conditions contained herein and as they may be amended by Us due to some changes in Casino.


2.1 The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

2.2 The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player's place of residence as eligible for online gaming. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.

2.3 If we are unable to confirm that You are of the Legal Age, we may suspend Your account. If You are proven to have been underage at the time You made any gambling or gaming transactions, Your account will be closed, all transactions or bets void. Any winnings, accrued during such time will be forfeited.

2.4 It is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to You by participating in the games. Depositing real funds and playing for real money is subject to the laws of Your country, and it is Your sole responsibility to abide by Your native regulations.

2.5 The Company reserves the right to ask for the proof of age from the player and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.

2.6 Users from the following countries (“Restricted Countries”) are not allowed to deposit and play real money games: Estonia, Israel, Ukraine, Republic of Crimea, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Pierre and Miquelon, St. Barthélemy, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Lithuania, Russia, Romania, Spain, Slovakia, the United Kingdom (including United Kingdom Overseas Territories), US or any of its states, Dutch West Indies and Curacao. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy.

2.7 Players from Sweden are excluded from participation in any bonuses, tournaments, free sweepstakes and other bonuses in accordance with the Swedish gambling act.


3.1 Please, bear in mind, some games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time.

3.2 Absolute Restriction. NetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

3.3 Blacklisted Territories. All NetEnt Casino Games may not be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

3.4 Blacklisted Branded Games Territories. The following NetEnt Branded Games have some further restrictions in addition to the Blacklisted Territories set out above:

3.4.1 In addition to the jurisdictions set out in paragraph 3, Planet of the Apes Video Slot is not offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

3.4.2 In addition to the jurisdictions set out in paragraph 3, Vikings Video Slot is not offered in the following jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

3.4.3 In addition to the jurisdictions set out in paragraph 3, Narcos Video Slot is not offered in the following territories: Indonesia, South Korea.

3.4.4 In addition to the jurisdictions set out in paragraph 3, Street Fighter Video Slot is not offered in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic,El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, NavassaIsland, Paraguay, Peru, PuertoRico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

3.4.5 In addition to the jurisdictions set out in paragraph 3, Fashion TV Video Slot is not offered in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.

3.4.6 In addition to the jurisdictions set out in paragraph 3, all the games of Play’N’Go are not available for players from EU countries.

3.5 Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), may only be played in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.


4.1 The website allows playing with the following currencies: EUR; KZT; USD; CAD; BCH; NOK; USDT; AUD; BTC; PLN; JPY; NZD; ETH; LTC; DOG; UAH.

4.2 The list of the currencies available for a user is based on his country of residence.

4.3 The main project currency is EUR, all other conversion rates are calculated at the company's internal exchange rates.


5.1 Payment Terms (https://beemaffiliates.com/en/page/payment-policy) are an integral part of these Terms and Conditions. Please, read the Payment Terms carefully. Accepting these Terms and Conditions You thereby accept both Terms and Conditions and Payment Terms.

5.2 All charges on your credit card statement will appear as “beemaffiliates” or "Beem" payments.


6.1 Bonus Terms and Conditions (https://beemaffiliates.com/en/page/bonus-policy) are an integral part of these Terms and Conditions. By accepting these Terms and Conditions the player thereby accepts both Terms and Conditions and Bonus Terms and Conditions.


7.1 By accepting these Terms and Conditions You confirm that You know and understand the rules of the games offered on the Website. It is at Your discretion to familiarize Yourself with the theoretical payout percentage of each game.

7.2 For Table Games or Live Games maximum bet is 1000 EUR or its equivalents according to the casino exchange rates.

7.3 For Slots Games maximum bet is 50 EUR or its equivalents according to the casino exchange rates.


8.1 Casino service is provided solely for entertainment purposes.

8.2 Casino service is provided "as it is". Casino is not responsible for service mismatch to Player’s purposes and/or ideas on how such a service should be provided.

8.3 Casino undertakes to correct all faults in the service as soon as possible, but does not guarantee their absence.

8.4 Casino reserves the right to carry out preventive work in its software and hardware suite with a temporary suspension of the service.

8.5 In the event of force majeure, accidents and failures in the software and hardware suites of third parties cooperating with Casino or the actions of third parties aimed at suspension or termination of operation of Casino, Casino operation can be suspended and all current bets canceled.

8.6 By accepting these Terms and Conditions You confirm Your awareness of the fact that gambling may lead to losing money. The Casino is not liable for any possible financial damage arising from Your use of the Website.

8.7 The Casino is not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any players from uninterrupted play.

8.8 In an unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.

8.9 If we mistakenly credit Your Player Account with winnings that do not belong to You, whether due to a technical issue, error in the pay tables, human error or otherwise, the amount will remain our property and will be deducted from Your Player Account. If You have withdrawn funds that do not belong to You prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to us. In the event of an incorrect crediting, You are obliged to notify us immediately by email.

8.10 The Casino, its directors, employees, partners, service providers:

8.10.1 do not warrant that the software or the Website is/are fit for their purpose;

8.10.2 do not warrant that the software and Website are free from errors;

8.10.3 do not warrant that the Website and/or games will be accessible without interruptions;

8.10.4 shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the games.

8.11 You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the Games.

8.12 You acknowledge that the Casino shall be the final decision-maker of whether You have violated the Casino’s Terms and Conditions in a manner that results in Your suspension or permanent banning from participation in the Website.

8.13 Please, note that the Casino holds no liability for any deceitful actions of the residents of “Restricted Countries” in order to gain access to the website notwithstanding restrictions applied for the website usage by the residents of “Restricted Countries”.


9.1 You may set up an account by signing up on our Website.

9.2 You may close your account at any time by contacting our support team via email: support@beemaffiliates.com

9.3 You may customize your account on your personal page on the Website by going to the ‘responsible gambling’ section. You may also:

(1) set limits on your deposits, losses and amounts of spinned money;

(2) set limit on time spent on our Website;

(3) set up a "cooling off" period, which means to block your account for a fixed time.

9.4 For various legal or commercial reasons, we do not permit accounts to be opened by, or used from, customers based or domiciled in certain jurisdictions. You may not use the Website and/or the Services if you are located in a prohibited jurisdiction. The fact that the Website is accessible in a prohibited jurisdiction, or that the Website is provided in the official language of a prohibited jurisdiction, shall not be construed as condoning the use of the Website in such prohibited jurisdiction. Any attempt to evade this restriction (e.g. by using a VPN, proxy, or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location, citizenship, or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in a prohibited jurisdiction) is a breach of these Terms. If it becomes apparent, or we have reasonable grounds to suspect, that you are located in any of the prohibited jurisdictions, this may result in us closing your Account, without any obligation to provide you with advance notice, freezing the funds therein, and providing the applicable details to any relevant authorities and you shall compensate us for any damage or loss resulting therefrom.

9.5 When You open Your Account You will be asked to provide us with personal information, including Your name and date of birth and appropriate contact details, including an address, telephone number and e-mail address (“Your Contact Details“). You may update Your Contact Details from time to time by contacting Customer Services; or through the My Account management page on the Website: or by such other method as shall, from time to time, be offered by the Operator.

9.6 In opening Your Account You warrant that:

9.6.1 You understand and accept the risk that, by using the Services, You may, as well as winning money, lose money;

9.6.2 You are: (a) over 18 years of age; and (b) above the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to You (the “Relevant Age“);

9.6.3 gambling is not illegal in the territory where You reside;

9.6.4 You are legally able to enter into contracts;

9.6.5 You have not been excluded from gambling; and

9.6.6 You have not already had an Account closed by us for any reason.

9.7 Your Account must be registered in Your own, correct, name and personal details and it shall only be issued once for You and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be “Duplicate Accounts“. We may close any Duplicate Account (but shall not be obliged to do so). If we close a Duplicate Account:

9.7.1 all bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited by You;

9.7.2 we may, at our entire discretion, void all winnings made in respect of any Duplicate Account and, to the extent not recovered by us from the relevant Duplicate Account, any amounts to be refunded to us by You in respect of a Duplicate Account may be recovered by us directly from any other of Your Accounts (including any other Duplicate Account); or

9.8 We reserve the right to restrict access to Your Account and/or permanently restrict Your further access to the Services in the event that We discover a Duplicate Account.

9.9 Please note that Your Account is for Your use only. You are forbidden to provide access to and/or transfer Your Account to third parties. We reserve the right to restrict access to Your Account and/or permanently restrict Your further access to the Services and/or void any winnings received with the participation of a third party in the event that We become aware or have reasonable grounds to believe that You are in violation of this paragraph 9.9.

9.10 As part of the KYC process, at our sole discretion, we reserve the right to make a phone call or send an email to the number/email address listed in your user account and/or require a video call identity verification process (for example, via skype). Withdrawal requests shall be suspended until completion of verification of Your account. We will make reasonable at our sole discretion efforts trying to contact you regarding the completing KYC procedure (including skype verification of account owner), but if we will not able to reach you (by email and/or phone and/or video call – as may be from case to case at our discretion) in two (2) weeks, Your account will be closed due to failure by You to complete the KYC procedure and winnings shall be void and your deposits shall be refunded to you.

9.11. It's the responsibility of the player to ensure that all documents as a part of the KYC process are genuine. Faked, fraudulent documents or not completely reliable user data provided may result in a confiscation of deposits and potential winnings of the player.

9.12 By agreeing to these rules, you must add the beemaffiliates.com support email addresses: support@beemaffiliates.com, help@beemaffiliates.com, noreply@beemaffiliates.com to the whitelist of email addresses in your email account, otherwise you take full responsibility for the failure to receive emails and notifications from beemaffiliates.com, as well as all the consequences of violation of the deadlines for handling complaints, conducting inspections and other situations regulated in these rules.


10.1 The Casino may terminate this Agreement immediately and without notice if you breach this Agreement, or if it is unable to verify or authenticate any information you provide to us, or upon Gameplay, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the Rules of Games or Terms provided by Casino.

10.2 If Casino terminates this Agreement under any circumstances, you will lose access to your account. You agree that if the Service or your agreement is terminated or canceled for any reasons or length of time, you are not entitled to any reimbursement or refund of any fees. If you terminate your account, it will be terminated immediately, without refund.

10.3 When carrying out a refund, as well as in cases of transactions regulated by clause 11.6 of these rules, the casino administration has the right to collect 15% of the transaction amount in order to compensate for the costs of maintaining the account and transactions.


11.1. The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:

11.1.1 participating in any type of collusion with other players;

11.1.2 development of strategies aimed at gaining of unfair winnings;

11.1.3 fraudulent actions against other online casinos or payment providers;

11.1.4 chargeback transactions with a credit card or denial of some payments made;

11.1.5 creating two or more accounts;

11.1.6 taking part in any criminal activities including money laundering and any offense with criminal repercussions;

11.1.7 other types of cheating or becoming bankrupt in the country of their residence, the Company reserves the right to terminate such a Player Account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will not be notified or informed about the reasons for such actions.

11.2 The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:

11.2.1 use of stolen cards;

11.2.2 сhargebacks;

11.2.3 creating more than one account in order to get advantage from casino promotions;

11.2.4 providing incorrect registration data;

11.2.5 any other actions which may damage the Casino.

11.3 The Company reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the player, other online gaming or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of Your identity and of any suspected unlawful or improper activity, and You agree to cooperate fully with us to investigate any such activity.

11.4 In the event of any suspicious transactions, Casino reserves the right to suspend or block a player’s Account and withhold funds as may be required by law or the competent Authority.

11.5 By agreeing to the Terms You authorize us to undertake verification checks as we may require ourselves or may be required by the third parties (including, regulatory bodies) to confirm Your identity and contact details in order to prevent money laundering.

11.6 Deposits made into Your account should be commensurate with intended game play. If there is a suspicion of abuse, (e.g. when a deposited amount is not used for an appropriate level of game play and the player requests a withdrawal in relation to that deposited amount; or where the Company suspects that the Player is abusing exchange rate fluctuations), we reserve the right to cancel the respective deposit(s) in part or in full, to retract any costs that may have resulted in conjunction therewith and to close Your account indefinitely. In such instances, Casino further reserves the right to request and obtain satisfactory proof of deposit and additional copies of personal identification prior to processing any withdrawal request, and the processing of such a request shall be entirely at our discretion.

11.7 All transactions made by players on our site are checked to prevent money laundering and all other illegal activity.

11.8 Transferring of funds from one player account to another is not allowed.

11.9 Unfortunately, a limited few make it a habit to abuse our bonus offers. Regular players rarely risk breaking these rules by mistake; You have to have a fraudulent ambition from the beginning in order to cross the line. We assess each breach of our rules individually and we retain the right to, if we determine the breach of any Terms, confiscate all associated winnings and original deposit.

11.10 You shall not corrupt the Website, flood the Website with information so as to cause the Website to malfunction, nor use any features which may affect the function of the Website in any way for example (but not limited to) releasing or propagating viruses, worms, logic bombs or similar. Any multiple submissions or "spam" are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Website.

11.11 Casino will take all reasonable steps to prevent such activities; detect them and the relevant players; and deal with the relevant players appropriately. Casino will not be liable for any loss or damage which You or any other player may incur as a result of collusive, fraudulent or otherwise illegal activity, or cheating, and any action Casino takes in respect of the same will be at our sole discretion.

11.12 If You suspect a person is colluding, cheating or undertaking a fraudulent activity, please report via email: fraud@beemaffiliates.com

11.13 The casino reserves the right to withhold withdrawals in the event of suspicion or evidence of tampering with the casino system. Criminal charges will be made against any user or other person who manipulates the casino system or attempts to do so. The Casino reserves the right to terminate and / or modify any games or promotions presented on the Website.

11.14 Should You become aware of any possible errors or incompleteness in the software, You agree to refrain from taking advantage of them. Moreover, You agree to report to the Casino any error or incompleteness immediately. Should You fail to fulfill such obligations, the Casino has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.

11.15 Casino prohibits Player collusion and does not allow any kind of robots and programmed devices to participate in a game play. Casino reserves the right to void any game play resulting from the use of robots and/or programmed devices.

11.16 In order to make a withdrawal, a Player must wager a deposited amount at least 3 times prior to withdrawal due to higher risk of fraud. This procedure is in line with anti money laundering practices.

11.17 Please note that if You requested a withdrawal, but the sum of bets made since the last deposit is less than three (3) times the size of that deposit, the Casino reserves the right to charge You the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Casino.

11.18 In order to verify a player`s account casino management requires documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case a player doesn’t have an opportunity to provide documents in above-mentioned alphabets, the casino reserves the right to freeze the account.

11.19 The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.

11.20 In certain cases, including when the system detected suspicious activity and enabled your account automatically or we have a reasonable suspicion that you have breached these Terms, we may suspend Your Account, meaning that Your Account will not be deleted and Your Account balance will remain intact, but you will not be able to perform deposits, place bets or participate in games until the underlying reason of suspension is resolved.

11.21 If a group of players is found to use the same game strategies, and is also associated (including but not limited to) the same type of payment system, geolocation, IP address or partner/referral link, then beemaffiliates.com reserves the right, at its sole discretion, to confiscate winnings and /or deposit.

11.22 We may cancel or amend a Transaction or void any winnings received due to Collusion, Cheating, Fraud and Criminal Activity, Errors or Omissions, as well because terms set out for Verification of Your Identity.

11.23 We have the right to require you to provide us with additional information in order to complete the verification. For this purpose, we have the right, in our sole discretion, to require that you provide us with notarized documents: proof of identity or any equivalent proof of identity in accordance with the applicable laws of your jurisdiction, proof of address, utility bills, bank details, bank statements, as well as any documents confirming your source of funds.


12.1 An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If Your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of 1.5% of the current account balance every 30 days, but not less than 10 EUR or the equivalent in another currency (or the current balance of Your account, if less) as long as the balance of Your account remains positive.

12.2 You authorize the Casino to charge this fee from Your Player Account on the beginning of the month following the day Your account is deemed inactive, and on the beginning of every subsequent month that Your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is reactivated.


13.1 The content on Casino website is subject to copyright and other proprietary rights held by Casino or used under license from third party rights owners. All downloadable or printed materials contained on the website may only be downloaded to a single personal computer and can be printed solely for personal and non-commercial use.

13.2 Under no circumstances the use of the website grants the user any rights to the intellectual property (e.g. copyright, know-how or trademarks) owned by Casino or any other third party.

13.3 Any use or reproduction of the trade name, trademarks, logos or other creative materials presented on this site is prohibited.

13.4 You will be solely responsible for any damage, costs or expenses arising out of or in connection with any prohibited activities.


14.1 You are free to contact our Customer Support team via LiveChat available 24/7 or email support@beemaffiliates.com according to the instructions found on the Website to give us any complaints regarding our services.

14.2 If You have a problem, You have to describe it in detail as much as possible to speed up its resolution.

14.3 In the event of a dispute, You agree that the results stored on the server are the final proof and cannot be challenged.

14.4 You agree that in order to alert You in the event of a dispute, Casino employees can use any contact details You left on the website.

14.5 Complaints are handled in the support department and escalated in the organisation of the Casino in case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.

14.6 If the dispute is not resolved on the casino management level, You can contact any independent body, gaming authority or licensing regulator listed on the Website.

14.7 In the event of any dispute, You agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on Your screen and the game server, the result that was logged on the game server will prevail, and You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of Your participation in the relevant online gaming activity and the results of this participation.

Pro Account Registration

Currently we do not support this countries: Afghanistan, Albania, Barbados, Belarus, Burkina Faso, Cambodia, Cayman Islands, Congo, the Democratic Republic, Gibraltar, Haiti, Iran, Jamaica, Jordan, Mali, Morocco, Mozambique, Myanmar, Nigeria, North Korea, Panama, Philippines, Russian Federation, Senegal, South Sudan, Syria, Tanzania, Trinidad and Tobago, Turkey, Uganda, Vanuatu, Yemen.

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